sentiment analysis

Artificial intelligence technology (technology related to artificial intelligence) is transforming companies in almost every industry. From chatbots to predictive analytics, from warehouse optimization to customer service, AI is revolutionizing corporate processes. Adopting AI can lead to…

Today more than ever, customer experience is a key factor in a company's success. Thoroughly understanding your customers' needs and their level of satisfaction is key to building their loyalty and growing business. But how to…

When we talk about customer care, customer satisfaction is essential. Sentiment Analysis, is an Artificial Intelligence-based technology that is revolutionizing the way call centers interact with users. In this article, we will explore how Sentiment Analysis…