Scenario One of Inicia Soluciones customers recently had the need of a unified telephony environment for both the company and Call Center. This company uses Microsoft Teams in a corporate way but required for their environment […]
Discover the IVR Application for Work At Home Agents!
May 25
Your Agents can manage Voice interactions with customers via any kind of external phones, instead of (or blended with) the traditional Phonebar or the WebRTC bar. They don't need computer access and they can work from […]
