Microsoft Teams Voice Connector: the new XCALLY integration, more features for companies
December 5
Microsoft Teams Voice Connector is a new feature of XCALLY, the omnichannel software that allows companies to offer an excellent customer care service to their customers. Thanks to this integration, all the operators using XCALLY will […]
Don't stop your business! Ensure the continuity of your Customer Care service!
May 3
This situation emphasizes the need to adopt new working methods for small, medium and large enterprises. It is not easy to predict a critical situation, this is why it is essential to have a Business Continuity […]
XCALLY Call Center Software: Realtime Interaction Management
July 25
See who is working on each interaction in real time! In shared environments, like mailboxes, it's really important to have the awareness of who is working on customer interactions in realtime. In XCALLY Motion a visual […]
