Case Study Healthcare: XCALLY applied to the healthcare world
October 7
This case study in healthcare illustrates how XCALLY, an omnichannel customer care solution, has improved customer service for a leading company in the industry, especially during a very special time for everyone, namely the Covid Pandemic. […]
Challenges and Opportunities in Creating an Omnichannel Healthcare Strategy
July 9
The increasing demand for personalized healthcare services and the need to improve efficiency and accessibility of care have made the adoption of an omnichannel approach essential in the healthcare sector. An omnichannel healthcare strategy allows healthcare […]
How the concept of omnichannel healthcare is transforming patient care
November 21
Healthcare is undergoing a radical transformation through the adoption of the concept of omnichannel healthcare. This new philosophy is based on the integration of different communication channels, such as telemedicine, mobile apps, chatbots and digital platforms, […]
Artificial intelligence in healthcare: a revolution in the field
June 13
Artificial intelligence is revolutionizing the world in many areas, and healthcare is no exception. With its ability to analyze large amounts of data and learn from it with machine learning,artificial intelligence is becoming an increasingly important […]
