chatbot

Managing conversations with customers in an effective and humanized way is a choice that many companies undertake today, to improve their customer experience. Let's find out how the Botify plugin, developed for XCALLY, facilitates this task…

The seamless integrationor seamless integration, is a key factor in ensuring a seamless customer experience. The buying experience and relationship with businesses has increasingly shifted to digital channels, such as websites, apps, social networks and messaging.…

Chatbot AI are taking an increasingly central role in companies' customer service systems. By harnessing the power of Artificial Intelligence, these virtual assistants can significantly improve the customer experience and the efficiency of business processes. Let's find…

Artificial intelligence in customer service, or AI applied to customer service, is revolutionizing many areas and sectors where contact with end users is critical. Companies are increasingly relying on new technologies to improve the customer experience…

The evolution of chatbots has revolutionized the way companies interact with customers. From simple basic bots, chatbots have become increasingly sophisticated through the integration of artificial intelligence. In this article, we will explore the history of…

Conversational AI and chatbots have emerged as powerful tools in the realm of customer experience, enabling personalized interactions and providing immediate and intelligent support. In this article, we will explore how Conversational AI and chatbots are…