case study

XCALLY and Telnyx together: a winning partnership for cutting-edge omnichannel customer service and lead generation functionalities
October 25
Why is this partnership great news for the customer Experience? On the one hand, there is XCALLY an innovative Customer Care Automation and Omnichannel solution, awarded as one of the best Call Center, Auto Dialer and […]
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Case study: how omnichannel software helped a fintech company with loan recovery
July 28
XCALLY and support for a company in the fintech sector  Our client is a company operating in the fintech sector, which makes financial services available to the population that does not make use of traditional banking […]
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Trasformazione digitale e customer experience: uno scenario in cui le persone in crisi chiedono aiuto. Il caso di studio della Fundaciò Ajuda i Esperança
July 20
Ingo SPA , il gruppo che guida lo sviluppo di XCALLY con la società di proprietà Xenialab è diventata una società benefit nel 2021: di conseguenza, stiamo lavorando duramente per creare soluzioni sostenibili che si concentrino […]
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Digital transformation and customer experience: a scenario where persons in crisis call for help. The case study of Fundaciò Ajuda i Esperança
July 20
Ingo SPA, the group leading the development of XCALLY with the owned company Xenialab became a benefit company at theen of 2021: as a result, we are working hard to create sustainable solutions that focus on […]
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The Autoguidovie Case Study for customer service management
April 4
Who is Autoguidovie Founded in 1908 thanks to the vision of its founder, engineer Alberto Laviosa, Autoguidovie is today among the ten most important companies in the local public transport sector in Italy . What has […]
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Deploying Conversational AI to improve Lead management with XCALLY and Dialogflow
April 30
Scenario The Spanish Colabora Company has chosen the XCALLY Partner Inicia Soluciones in order to setup a marketing outbound campaign to improve lead management and increase the sale funnel conversions of its surveillance and alarm systems. […]
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