Solutions » Financial Services

Maximize Customer Satisfaction with XCALLY solutions for Financial Services

Financial services require efficient management and flawless communication with customers. With XCALLY's solutions, you can leverage omnichannel tools that guarantee security, robustness, efficiency and automation of the most repetitive processes.

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Data Security

Protect your customers' sensitive data with our integrated communications security solutions. We ensure regulatory compliance and offer a secure environment for the management of financial information, thanks to the on-premise installation of our omnichannel suite.

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Automation and customisation

Optimise customer interactions with the XCALLY suite. Create automated workflows, implement IVRs with predefined responses, and manage calls and contacts efficiently, ensuring fast and effective communication with your customers to deliver a customised experience based on each individual's specific needs.

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Advanced reporting

Get a detailed view of your operations with our advanced reporting. Monitor key metrics, analyse team performance and make data-driven strategic decisions to improve the efficiency and effectiveness of your financial operations.

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Find out what they think of us

XCALLY's financial services solutions have received extremely positive feedback from our partners. The testimonials highlight improved operational efficiency, secure data processing and cost savings achieved through the implementation of XCALLY.

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Case study: how omnichannel software helped a fintech company with loan recovery

Case Study: XCALLY and credit recovery

Learn how a fintech company successfully implemented XCALLY's solutions to improve the customer experience and optimise credit recovery operations. Read our full case study on the blog to find out how we helped our client achieve the desired results.