XCALLY has implemented Open AI Whisper integration to offer an outstanding customer interaction experience.
Thanks to Whisper's Automatic Speech Recognition (ASR) system, XCALLY is able to provide intelligent, personalised responses to customer queries in real time. Whisper's Open AI integration enables contact centres to automate complex processes, improve operational efficiency and ensure high quality service, delivering an unprecedented customer engagement experience.
Note: Please consult the official XCALLY and Amazon Trasncribe documentation for further details and detailed instructions on how to correctly configure Instagram integration on XCALLY Motion.
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