Do you want to exploit the potential of Instagram to connect with your customers and offer personalised service? With the integration of Instagram on XCALLY, you can do this easily.
The integration of Instagram on XCALLY allows you to use Instagram as a new communication channel through the Open Channel. With this integration, your agents can manage direct conversations with customers via Instagram Direct Messenger (DMs) by receiving messages on a dedicated Instagram queue and responding directly from the standard XCALLY Motion interface.
Discover how to communicate with your customers also on Instagram thanks to XCALLY!
Note: Please consult the official XCALLY and Instagram documentation for further details and detailed instructions on how to correctly configure Instagram integration on XCALLY Motion.
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