XCALLY includes in its omnichannel suite a complete integration with Gmail to simplify and centralise email management.
With this integration, XCALLY enables easy access and processing of emails directly from the platform, enabling efficient workflow and timely response to customer requests. With bi-directional synchronisation between XCALLY and Gmail, customer emails are automatically imported and assigned to the appropriate team members, enabling optimised ticket management and improved collaboration.
Find out how to manage email communications quickly, efficiently and professionally.
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