If you want to improve interaction with your customers on Facebook, XCALLY offers effective integration with the popular messaging platform, Messenger. Thanks to the Messenger channel on XCALLY, you can manage direct messages, ensuring quick and personalised replies to your customers, all directly from the XCALLY platform.
Messenger integration on XCALLY allows you to offer faster and more efficient customer service, enabling your agents to manage all operations on a single platform.
Take advantage of this functionality to improve the customer experience and optimise your team's customer service.
Note: Please consult the official XCALLY and Messenger documentation for further details and detailed instructions on how to correctly configure Messenger integration on XCALLY.
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