The integration of Clicksend with XCALLY enables a significant improvement in SMS communication functionality within the contact centre platform. Clicksend is one of the leading global players in the mobile telecommunications market.
When integrated with XCALLY, Clicksend offers the ability to send and receive high-quality transactional SMS messages to all major mobile operators worldwide. Agents can thus enrich customer service with instant notifications, reminders and customised alerts directly to the mobile phone. Clicksend also guarantees very high message delivery and open rates, as well as advanced reporting.
This integration is ideal for companies looking for a reliable and high-performance mobile channel for one-to-one communication with their customer base.
Note: Please consult the official documentation of XCALLY and Clicksend for further details and detailed instructions on how to correctly configure the Clicksend integration on XCALLY.
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