AI Insights

XCALLY AI Insights is a brand-new event series dedicated to exploring the transformative potential of Ethical AI and innovative technologies in the world of customer care.

The first episode will focus on a critical topic: AI Foundation Models and KPIs.

In this session, we will explore:
Foundational AI Models. Understand the core principles behind AI models and their relevance in customer care.
Key Performance Indicators (KPIs). Learn how to identify and measure the effectiveness of AI in enhancing customer service.

This session will give you the tools to assess and optimize AI technologies, ensuring they deliver the best possible outcomes for both customers and businesses.

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