XCALLY Instant
XCALLY Instant allows you to interact with your customers through the world’s most used and popular social channel. Agents can thus offer omnichannel support in real time, improving the customer journey and increasing user loyalty.
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CUSTOMER SERVICE AGILITY The mantra of customer experience
May 3
In a Customer Service context, what opportunities does Agility offer? How can agile customer service improve the agent experience and keep customer satisfaction high? Find out in our whitepaper!
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RETAIL CUSTOMER EXPERIENCE: 3 steps to make it memorable
May 3
Customer experience is a fundamental differentiator in retail. How can companies always offer efficient customer service ensuring a memorable customer experience? Find out in our whitepaper!
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