News

Unlock your call center's potential with XCALLY AI Solutions
December 2024
To stay ahead of the curve and maintain high customer service standards, companies are constantly looking for ways to optimize customer interactions and improve operational efficiency. Artificial intelligence (AI)-based solutions present themselves as an effective answer […]
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Revolutionizing the Customer Journey in call centers: the importance of personalization and omnichannelity
November 2024
In the labyrinth of customer-business interactions, the customer journey stands as the indispensable map to guide to a unique destination: customer satisfaction. Creating a well-defined customer journey is crucial and also contributes to the loyalty and […]
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How to choose an omnichannel call center software
November 2024
The choice of an omnichannel call center software is critical for customer service companies today. This is because in such an environment, the use of omnichannel software plays a crucial role in ensuring an optimal and […]
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Real Time Translator: Facilitates Multilingual Conversations with XCALLY
November 2024
In the dynamic world of customer services,multilingual communication is essential to meet the needs of a diverse customer base. To facilitate this process, XCALLY offers an innovative feature: the Real Time Translator. What is Real Time […]
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Fido Case Study - Promoting financial inclusion with XCALLY
November 2024
In this case study, we will analyze how XCALLY enabled Fido, a client of Partner Maxin Solutions Ltd., to implement a tailored and innovative project in the financial field. Who is the client Fido is a […]
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How XCALLY AI Assistants improve the customer experience and the work of operators
October 2024
Customer service is evolving rapidly thanks to AI, which enables it to automate repetitive tasks and offer personalized assistance in real time. With its AI Assistants, XCALLY is enabling continuous improvement of the customer experience and […]
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software for cutting
edge companies

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XCALLY - Xcally S.r.l.
Sede Legale e Operativa: Via I Maggio 13, 20037 Paderno Dugnano (MI), Italy

VAT n. P.IVA 09668910012
Cap. Soc. € 200.000 i.v
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