Events

What you’ll learn   What we can do by using AI technologies inside the omnichannel contact centre beside the usual misconceptions How to tackle the challenges provided by the increase of complexity in omnichannel customer care:…

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We are glad to meet all our international Partners and share with them our next steps in terms of products development, partnership, marketing actions and more! Furthermore we will assign the Best XCALLY Partner 2020 awards! The event will be…

AI, Machine learning and related sciences will change the way we are working in many industries: for sure the communication world will be heavily impacted by such upcoming technologies. During the session, we are going to…

In this webinar we’ll take a look at the latest features introduced in XCALLY (www.xcally.com): Webinar Agenda Sentiment Analysis WhatsApp Connector as new channel Freshsales integration DialogFlow and AmazonLex applications for SMS channel Multi-level disposition for…

Don't miss our speech "Artificial Intelligence and Machine Learning in the Contact Centre: Beyond Misconceptions" 10 - 11 November 2020 Excel, London, UK AI has become a buzzword promising the earth, building up unrealistic expectations and…