In this webinar we’ll take a look at the latest features introduced in XCALLY (www.xcally.com):
- Webinar Agenda
- Sentiment Analysis WhatsApp Connector as new channel
- Freshsales integration
- DialogFlow and AmazonLex applications for SMS channel
- Multi-level disposition for Omni channel interactions
- Click-to-Action for Custom Fields
- Improved Omni channel interaction list view for Admin and User interfaces
- Start Video Call from Chat interactions using Vidaoo solution
