CCW Conference Berlin 2025
As one of the most influential events in the customer service and contact center industry, Customer Contact Week (CCW) brought together global professionals to discuss the latest trends, technologies, and best practices in customer experience management
Our trusted partner SOGEDES participated in this prestigious event, showcasing XCALLY, the omnichannel platform designed around customers’ needs

Event information
What will we talk about?
As one of the most influential events in the customer service and contact center industry, Customer Contact Week (CCW) gathered global professionals to discuss the latest trends, technologies, and best practices in customer experience management.
Our trusted partner SOGEDES participated in this prestigious event, showcasing XCALLY, the omnichannel platform designed around customers’ needs.
Visitors had the opportunity to stop by SOGEDES’ booth G11, where the team demonstrated how XCALLY’s powerful features streamline customer service processes, enhance operational efficiency, and elevate customer satisfaction.