An event by CSC Telecom in collaboration with XCALLY
Unlock boundless opportunities with generative conversational AI and the distinctive use cases found in the Baltic countries
Embark on an immersive journey with XCALLY during the exclusive workshop hosted by CSC Telecom, our esteemed partner.
Event information
What will we talk about?
Uncover the potential of Generative Conversational AI with perspectives from Diego Gosmar, the Chief AI Officer at XCALLY, as he delves into the revolutionary possibilities of this state-of-the-art technology.
Delve into the concrete effects of XCALLY in the Baltic countries through practical examples showcased by Jānis Strumpmanis, Commercial Director at CSC Telecom. During the event, direct Customers will also take the stage to display and demonstrate the tangible benefits of the product.
Explore XCALLY New features, product updates and Roadmap 2024 with Maria Cecere, Product Marketing Supervisor at XCALLY. Experience directly how pioneering solutions are redefining the dynamics of customer engagements in the area.
Speakers
The event program
28 May 2024
Conference Agenda
9:30 – 10:00 AM | Registration, Networking
10:00 – 10:30 AM | The impact of AI on education and job market dynamics – Irina Bausova, University of Latvia
10:30 – 10:50 AM | Reflecting on achievements, challenges, and future strategies – Jānis Strumpmanis, CSC Telecom
10:50 – 11:30 AM | Generative Conversational AI: trend, innovation and ethics – Diego Gosmar, XCALLY
11:30 – 11:40 AM | Coffee Break
11:40 AM – 12:00 PM | XCALLY CX Vision and Roadmap – Maria Cecere, XCALLY
12:00 – 12:20 PM | Customer service trends in medicine – Agrita Junkere, Riga Eastern Clinic University Hospital
12:20 – 12:40 PM | Case Study – Mārtiņš Tuzis, Riga Eastern Clinic University Hospital
12:20 – 13:00 PM | Case Study – Ināra Giela, Mogotel