Plivo's integration with the XCALLY platform allows you to further expand your mobile and cloud-based communication capabilities. Plivo is a pioneering provider of Internet telephony services that allow you to send and receive SMS calls and multimedia messages from web and mobile applications.
When integrated with XCALLY, Plivo enables advanced capabilities for managing communications between customers, agents and systems via IP, such as virtual phone numbers, automatic callbacks, and audio/video conferencing. Agents can easily contact customers from anywhere via their own device, improving availability and productivity. The Plivo service also ensures full flexibility in setting up mobile workflows.
This integration is ideal for companies seeking highly scalable omnichannel communication solutions.
Note: Please consult the official XCALLY and Plivo documentation for further details and detailed instructions on how to correctly configure Plivo integration on XCALLY.
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